Support

We're here to help.

Contact us

Have a question, found a bug, or need help with your account or data? Email us and we'll get back to you as soon as we can:

Email support@mileaudit.com

Frequently asked questions

How does automatic drive detection work?

With your permission, MileAudit uses your device's location to detect when you're driving and records the trip automatically. Detected drives land in your review inbox, where you can mark them business or personal.

Why does MileAudit need background location?

To detect drives without you opening the app each time, MileAudit needs location access while it runs in the background. You can turn tracking on or off anytime in Settings, or decline the permission and add drives manually. See our Privacy Policy for details.

Will this drain my battery?

MileAudit is designed to sample location efficiently and only while it's helpful for detecting drives. You can disable background tracking at any time in Settings.

Can I edit or add drives manually?

Yes. You can add a drive by entering the start and end addresses, and you can edit the category, purpose, and details of any trip.

How do I export my mileage records?

Open the Reports section, choose a year, and export a CSV file of your drives that you can share with your tax preparer.

How do I delete my data or account?

You can delete individual trips, vehicles, and expenses in the app. To delete your account and all associated data, email support@mileaudit.com and we'll take care of it.

Is MileAudit a tax-filing service?

No. MileAudit helps you keep a mileage log and prepare records for tax time. It is not a tax-filing service and does not provide tax advice — please consult a qualified professional for your taxes.

Response times: we aim to reply to support emails within a few business days. Please include your device type (iPhone or Android) and a description of what happened so we can help faster.